Shipping & Returns
Shipping Policy
Effective Date: 02/11/2024 11:24:25
Thank you for shopping with Shopyround! We strive to ensure a smooth and efficient shipping experience. Please review our shipping policy below.
1. Shipping Locations
We currently ship to india. If your location is not listed, please contact us at [trilochanagroups@gmail.com] for assistance.
2. Processing Time
Orders are typically processed within [ 1-2 business days"]. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Methods and Delivery Times
We offer several shipping options to accommodate your needs:
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Standard Shipping: [4-5business days]
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Express Shipping: [2-3 business days]
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Overnight Shipping: [1 business day]
Delivery times may vary based on your location and the shipping method selected at checkout.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected.
5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your order through the link provided in the email.
6. Delivery Issues
If you experience any issues with your delivery, such as a delayed package or a missing item, please contact our customer service team at [info.shopyround@gmail.com]. We will do our best to resolve the issue promptly.
7. International Shipping
For international orders, customs fees and import duties may apply. These charges are the responsibility of the customer and will be billed directly by the shipping carrier.
8. Returns and Exchanges
For information about returns and exchanges, please refer to our [Returns Policy link].
9. Contact Us
If you have any questions or concerns about your order or our shipping policy, please contact us at [shopyround@gmail.com]
Return & Exchange Policy
Effective Date: 02/11/2024 11:27:14
At Shopyround, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our return and exchange policy below.
1. Eligibility for Returns
You may return items within [ "07 days"] of receiving your order, provided that:
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The item is unused, in its original condition, and in the original packaging.
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The return request is initiated within the specified time frame.
2. Non-Returnable Items
The following items are non-returnable:
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Gift cards
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Downloadable software products
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Personalized or custom-made items
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Items marked as final sale
3. Initiating a Return
To initiate a return, please follow these steps:
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Contact our customer service team at [info.shopyround@gmail.com] to request a return authorization.
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Provide your order number and details about the item(s) you wish to return.
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Once your request is approved, we will provide you with a return shipping label and further instructions.
4. Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., incorrect or defective items). In that case, we will cover the return shipping costs.
5. Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within ["3-4 business days"], and a credit will be automatically applied to your original payment method.
6. Exchanges
If you need to exchange an item for a different size or color, please follow the same process as for returns. Once we receive the original item, we will process your exchange based on availability.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [ "3 days"] of receipt. We will arrange for a replacement or a full refund.
8. Contact Us
If you have any questions about our return and exchange policy or need assistance, please contact us at [shopyround@gmail.com]